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Anti-Money Laundering Policy

Clean play only on this floor. We verify your identity and where your funds come from. Below: our identity checks, the documents we request and what happens next.

1. Why we verify

Real players, legitimate money, no exceptions. Local law has to allow it before anyone plays here, and Canadian standards on age, ID checks and the fight against money laundering run through everything we do.

  • Verification proves you are 19+ and that the account is yours.
  • It stops stolen cards, stolen identities and dirty money from passing through Dundas Casino.
  • It protects your winnings by making sure only you can withdraw them.

2. Ongoing monitoring

Verification does not stop at registration. We keep watching how an account is used for as long as it remains open.

  • We look at deposit patterns, betting behaviour and withdrawal requests.
  • Unusual activity, such as heavy deposits with very little play, gets a closer look.
  • We can request updated documents whenever your activity or details change.

3. PEP and sanctions screening

Politically exposed persons, known as PEPs, hold or have held senior public roles. Their relatives and close associates fall into this group as well.

  • We screen every player against PEP lists and official sanctions lists.
  • A PEP match does not end an account, but it brings enhanced checks.
  • If a sanctions check returns a confirmed match, we are unable to provide our service.

4. Record keeping and reporting

Identity records, documents and records of transactions are kept for the full period that Canadian law requires.

  • We store these records securely, and only staff who need them for their duties can open them.
  • When the law requires it, large or suspicious transactions are reported to the relevant Canadian authorities.
  • Any such report stays confidential: the law forbids us to tell the player it exists.

How we store and protect personal details is explained in How We Handle Your Data.

5. Identity and age checks

No first deposit clears until three points are confirmed: your age, your identity and the place you connect from. We may ask for some or all of the following:

  • Photo identification: an unexpired government photo ID. A driver's licence or a passport works.
  • Address: a recently issued document from your bank or a utility company, carrying your full name and your current residential address.
  • Payment ownership: send a photo showing your card's front, middle digits masked, or capture your e-wallet screen with your name on display.
  • Selfie: occasionally, a picture of you with your ID in your hand.

Each file has to be crisp and in colour, all four document corners visible. Expired or edited papers get turned back.

6. When checks fail

No pass, no play. If we cannot verify you, the account stays restricted.

  • Until the checks wrap up, you cannot deposit, play or withdraw.
  • Missing, false or altered documents can lead to permanent account closure.
  • Winnings tied to fraud or false details are void.
  • We cooperate fully with law enforcement where fraud is involved.

7. Source of funds

Sometimes we need to know where your money comes from. This is standard practice, not an accusation.

  • We may ask for payslips, bank statements or tax documents, or for proof of a sale or an inheritance.
  • These requests are more likely after large deposits or a change in your usual pattern.
  • Your account may stay limited until we are satisfied with what you send.

8. Contact

Send documents or questions to support@dundascasino.app, writing from the email you signed up with. See our Account Terms for how verification fits into the rest of your account.